Privacy policy
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Welcome to the website of BioFi AG, a Swiss company with its official address at c/o Walder Wyss AG, Aeschenvorstadt 48, 4051 Basel and company registration number CHE-342.717.909 (“BioFi”, “We”, “Us”, or “Our”.) and to the website of its technology platform EndogenicsTM (individually the “Website” and together the “Websites”).
Our privacy policy (the Privacy Policy) explains the information We collect, how We use and share it when you use our Websites or our EndogenicsTM platform (“Endogenics”, and together with the Website, the “Services”).
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1. Information BioFi may collect and process
We collect information about you, including information that may directly or indirectly identify you, if you choose to share it with us.
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1.1 Biographical Information
We may collect biographical and identification information, such as your name, email or company through the Websites or when creating an account for Endogenics.
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1.2 Detailed activity and use information
When you connect and use the Services we may automatically log activity and use information. We collect information from your browser, computer, or mobile device, which provides us with technical information when you access or use the Services. This technical information may include device and network information, cookies, log files and other analytics information. We collect this information about how you use the Services to improve our products.
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1.3 Communication information
We may collect any information included in your communications with us.
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1.4 Other information
We may collect information from you through third parties, such as when We collect your feedback through surveys.
Please note that, except for the above, BioFi’s Terms of Service prohibit the uploading or entry to or in our Services of personal information or personal data as defined under any privacy law or regulation.
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2. How BioFi uses your information
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2.1 To provide the Services
We use the information We collect and receive to provide the Services, including providing you with the ability to upload or enter data for modeling and simulation purposes and analyzing results.
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2.2 To improve the Services
We use the information We collect about you and your activities to customize your experience to improve the Services, develop new features and personalize your experience.
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2.3 To communicate with You
We use the information We collect to respond to your requests, questions and feedback, to provide support, send you newsletters and information that you request, and to send you updates, announcements, security alerts and support and administration messages.
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2.4 Marketing and Advertising
We or other third parties we may partner with for marketing and advertising may use your personal information for marketing and advertising purposes to the extent permitted by applicable laws, including direct marketing communications such as notifying you of special promotions, offers and events via email or other means.
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2.5 Compliance
We use the information where necessary to comply with a legal obligation of whatever nature (including any compliance obligations), a court order, to prevent or limit any damages that We might sustain, or to exercise and defend legal claims. This may include the disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
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3. How BioFi may share your information
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3.1 Service Providers
We may share your information with third parties who provide services to BioFi such as supporting, improving, promoting and securing the Services, or processing payments. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information.
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3.2 Business Transaction Recipients
We may share your information with counterparties and others assisting with a merger, acquisition, financing, reorganization, bankruptcy, or similar transaction, and with a successor or affiliate as part of or following that transaction.
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3.3 Government Authorities
If required, we may disclose your personal information to government authorities or regulators for the Compliance purposes described above.
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4. Your rights
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4.1 Withdrawing permission
Where you have previously provided your consent, such as to permit us to create an account on your behalf, you have the right to withdraw your consent to the processing of your information at any time.
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4.2 Access to processing information
You can ask Us which personal data We process from you. If We do so, We will share with you which personal data is processed, with what purpose, with which third parties it is shared, the storage periods used and information about any automated decision-making, if any.
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4.3 Access and Correction
You have the right to access, update, correct or delete the information We have on You. Whenever made possible, you can do so within Your account settings. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
4.4 Objection
Where We process your information based on our legitimate interests, you can object to this processing in certain circumstances. In such cases, We will cease processing your information unless We have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
4.5 Data transfer (data portability)
You can request Us to obtain your personal data in a structured, current and machine-readable form or transfer it to another organization when the data processing takes place automatically and is based on permission or an agreement.
4.6 Complaint with the competent authorities
You can also submit a complaint to the Swiss Federal Data Protection and Information Commissioner (FDPIC) when you believe that BioFi violates your privacy rights.
5. Retention of Information
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5.1 Retention period
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information without deleting your account. Following your deletion of your account, it may take up to 90 days to fully delete your personal information and system logs from our systems. Additionally, We may retain information to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information We retain will be handled in accordance with this Privacy Policy.
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5.2 Aggregation
Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to BioFi, such as statistics of the use of the Services.
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6. Data Protection
We take several measures to safeguard the collection, transmission and storage of the data We collect. We employ reasonable protections for your information that are appropriate to its sensitivity.
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7. Links to other websites
The Services may contain links to other websites not operated or controlled by BioFi, including social media services or links that You or other users add within Endogenics (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the respective privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these Third Party Sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
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8. Opt-out of commercial communications
You may opt out of commercial communications by following the opt out or unsubscribe instructions contained in commercial communications that we send you. Please note, however, that you may continue to receive certain communications as described in the “To communicate with you” section after opting out of commercial communications, for example security alerts.
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9. Limitation of liability
Even though BioFi has taken reasonable commercial steps and efforts to prevent personal information from being accessed, used, intercepted or disclosed by unauthorized individuals in violation of this Privacy Policy, you should know and you acknowledge that BioFi cannot fully eliminate security risks associated with your information. Subject to the terms of any specific supply or other services agreement, you expressly acknowledge and agree that uploading, posting, providing, storing, transmitting, sharing and/or allowing access to personal information and other information through Our Services and the use of the Services, are all done at your sole risk and responsibility. You expressly acknowledge that except to the extent expressly provided for in any agreements of services applicable to you, BioFi is not liable for (i) any indirect, consequential, or punitive damages, costs, or liabilities whatsoever arising out of or resulting from your use of Our Services or (ii) any loss, disclosure or use of your personal information or other information.
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10. Privacy Policy Information
BioFi reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If BioFi makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if We make material changes, We will provide prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and, if you have created one, you should delete your account.
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Contact us
If you have any questions about our Privacy Policy, information practices or want to exercise the above rights you can contact Us at info@biofi.ch. We aim to respond within three Weeks of receiving the request.